Handled everything beautifully for us.
Andrea Rice assisted us with a pre need monument and did an exceptional job making sure every detail was addressed to our satisfaction. We live in Texas with a cemetery plot in southern Illinois, so Andrea faced additional challenges because everything had to be handled through email instead of face to face. She kept us updated throughout the entire process from design to placement and did so professionally, efficiently and with a personal caring touch.
Our son unexpectedly passed away and we again called on Andrea to assist us with all the details of ordering a monument for him. She was so compassionate and handled everything beautifully for us.
We highly recommend JW Reynolds and specifically Andrea Rice.
Kimberly and Richard Taylor