I and my family are so pleased with the outcome of ordering my mother’s grave marker from your company since we had to make the arrangements from so far away here in Virginia. A “shout out” to Tammy Poynor who was so helpful!

A “shout out” to Tammy Poynor!

Good job! Well done!

– Steve

Well done!


You are an angel on Earth! Thank you for your kindness!

-Karen Verga

Angel on Earth!


I’m not sure if you know how much the picture you sent of my parents’ markers means to me.

Thank you again!


Lisa Riley

The Picture is Wonderful

Brooke is very kind and helpful!

-Kastle Parson

Very Kind

I thank you so much for everything you have done. You have made this difficult process easier. I will always miss my son every day but your kindness has been exceptional.

Thanks again,
Angie Greenwalt

Made This Difficult Process Easier

Thank you for a beautiful monument and the kindness and professionalism of your sales representative.

-Pam White

Beautiful Monument

The service you provided to my mother through the years has been so personal and now you have extended it to our family . We will always have something to cherish.

-Kathy Bocock

We will always have something to cherish.

Thank you so much for being so understanding and supportive the past few months. You’re all great.

-The Family of Olen Eater

So Understanding

Your Paducah store manager (Stacey) was very kind and extremely helpful in resolving some difficult problems concerning my husband’s gravesite in Marion, KY. I was very pleased also with the work of the two men who installed the stone. Thanks to all of them and particularly Stacey. A very stressful time was made easier for me. Please thank them again for me.

-Hilda Swisher

A very stressful time was made easier.

Thank you for all you have done to make an ever-lasting memorial to our men and women who have served our country.

-Chaplain Landovich

Thank you for all you have done.

Dear Folks,

Thank you for the attention and service to the Herrin and Walker grave sites. There is nothing dearer to my heart. Your service and kindness will not go forgotten.


Your service and kindness will not go forgotten.

Thank you so much for repairing the monument in Bridges Cemetery. They look so nice now. Your workers are very efficient and knowledgeable.

Thanks Again,

Theresa Geay

Very efficient and knowledgeable.


The marker is just perfect and I am so happy as I know she would be. Thank you so much for your help and caring to get this done. The ball of yarn and crochet hook is unique. Stay well and God Bless you.


The marker is just perfect!

The West Eden Cemetery Committee appreciates the dedication and generosity of donors like yourself who answer the call to give again and again to maintain the resting place of our loved ones. Your continued support of the West Eden Cemetery is greatly appreciated.

-West Eden Cemetery Committee

Dedication and Generosity

The tombstone for Jeremiah is so beautiful. I got pictures from family members. I am so very proud of it. And thank you all so very much for everything.

-Bonnie Payne

I am so very proud of it.

The tombstone for Jeremiah is so beautiful. I got pictures from family members. I am so very proud of it. And thank you all so very much for everything.

-Bonnie Payne

I am so very proud of it.

Thank you for the wonderful job J. W. Reynolds Memorials provided at the Pull Cemetery. We were truly amazed at how much was accomplished. We think that it is wonderful that you give this service back to the area you serve. With our sincere appreciation.

-City of Rosiclare

We were truly amazed.

Thank you! The monument is beautiful – also the work done on it. We were blessed to be able to watch them put it up Monday. They were so helpful when we went to pick it out in Mt. Vernon, IL.

With thanks and appreciation,

Shirley Breeze

The monument is beautiful!

With sincere thanks and appreciation. Thank you for installing the plaque on the monument at Friendship Cemetery.

-Friendship Cemetery Committee

Sincere Thanks

Thank you for your help.

-Rick Gowler

Thank you!

Ms. Webb and Staff,

Jacob and I want to thank you for the beautiful memorial book that you so lovingly sent in memory of our precious Randy. It makes us so proud to know that the area business cares enough for the families that have lost such an important part of their lives. Thank you and God bless.

-Paula and Jacob Lampley

Makes us proud to know that you care.

The beautiful stone honoring four special people will be placed in front of bell and board. We cannot begin to express our gratitude for this beautiful gift. May God bless you.

-Ziegler Methodist Church

We cannot begin to express our gratitude.

Thank you for all your help and kindness.

-Kathy Jackson

Thank you.

To the Management and Staff of J.W. Reynolds Monuments:

When earlier this year Progress Cemetery-an orphaned cemetery within Union County-was vandalized, all of us who serve on the Board of Commissioners were disappointed by this senseless, heartless act. County Engineer Kevin Grammer and some of his staff offered to perform the repairs themselves along with our coroner on a voluntary basis.

That disappointment we had experienced was quickly overcome when we learned your company had volunteered to repair the damage to that Progress Cemetery at no charge to the County.

One of the things that we believe make Union County special is the way that individuals and businesses are so often willing to step up to meet a community need. In this case, your company and staff devoted not only the time and resources but, notably, the skill and experience required to perform these delicate repairs!

On behalf of the residents of Union County, we, the Union County Board of Commissioners, thank you for your kindness, your service, and most of all for the example you’ve set.

-Don Denny – Union County Board of Commissioners

Skill and Experience

The boulder was perfect and I mean perfect! Please give my thanks to the 3 men who were kind enough to dig way deeper than they planned to through the roots. I want to send them a personal thank you.

-Sara Tooley

The boulder was perfect!

Thank you for the wonderful job you did on Monica’s monument. It took me to my knees when I first saw it!


Took me to my knees!

Hi Tammy,

I wanted to let you know that I received the photograph of the finished monument in the mail today.  I am so pleased with the final result!  Thank you so much for sending the photograph after the monument was set.  It is remarkable to see your conceptual drawing attached to this original email, and then the picture from the cemetery plots with the final product!  I had my own vision of what I wanted the monument to look like and you made it a reality!  It seemed an especially daunting challenge for me since I was trying to do it from Arizona and could not just drive over to discuss details with you.  Speaking only for myself, those of us living out of state sincerely appreciate the care and concern, along with the attention to detail, that you have shown.  Even the seemingly smallest detail of mentioning the option of a hummingbird, pictured on the J.W. Reynolds website, proved to be a critical detail in my final decision making process as to the design.  Both of my parents loved nature, and I loved the idea of a hummingbird and a butterfly to appropriately symbolize each of them!  Had you not taken the time to follow up with me with a telephone call to Arizona, three years after my initial inquiry when both of my parents passed within three weeks of each other, I am certain that their graves would remain unmarked.

It was very difficult, on an emotional level, to go forward with making this happen when my brother dropped the ball.  I am certain that our family is not unique in this instance.  You convinced me from the first telephone call that there was a sense of urgency, because we had already put off the decision for three years, and the price of a monument was not going to go down with every year we waited.  Thank you for hanging in there with me through all of the decisions. and sketches and re-sketches, not to mention the times my fax machine was not working or I put it through upside down!

You were always a true professional, with the personal touch of a hometown neighbor who cares about the Souls we are honoring.  Our parents would have been very pleased with the result, and now I feel that I have honored their memory as their only daughter.  I encourage other daughters to take up the helm with a peaceful heart, should their siblings not move forward as promised.  You are in safe hands with Tammy Poynor at J.W. Reynolds!

I am not sure who your supervisor is, but please forward this email to that person with my permission to use all or some of my personal testimony of my experience with you.  You were a wonderful representative for the J.W. Reynolds Monument Company and you made it a pleasure doing business in Benton.  AND….you said if I moved forward on securing the contract at the time of our first telephone call, you were hopeful the monument would be set at the cemetery by Memorial Day.  Today is Tuesday, May 30, and your cover letter was dated May 26, so you did it!!  Since my folks passed away three years ago on the first of April and May, my personal goal was to have this behind me by Memorial Day! Thank you from the bottom of my heart!  In my walk of grief, this means that I can now move forward with my own life. Bless you!


Susan Clark – Surprise, Arizona

Made my vision a reality!

Thank you for the beautiful memory book. It is the perfect memorial to our mother and will be cherished.

-The Roberts Family, Becki, Alan, Robin & Rhonda

Perfect Memorial

Melissa is one of the best at her job. She talked my wife and me into purchasing what we feel is exactly what we needed.

-Norman and Carol Jackson

Melissa is one of the best at her job!

Dear All,

This note is to thank you for the beautiful book, Good Mourning: A Journey Through Grief, in memory of Jim. I have read it, and it was very comforting. Our faith in God let us know he was watching over us and will continue to help our family go on each day at a time. Thank you again.


Marcia Hanson & Family

It was very comforting.

When my husband, John Abell, passed away, I visited cemeteries in our area to help me decide on his monument. I noticed a lot of the monuments were erected by JW Reynolds Monument Company.

I visited three monument companies. Among them was JW Reynolds Monument Company in Harrisburg, Illinois. I talked with Sandi Bebout, their representiative, several times. Sandi was always helpful and very patient while answering my questions.

Sandi called me to tell me when the stone would be erected. My son and step daughter went with me to watch as the workmen placed John’s stone. The three workmen were very fast and professional as they worked.

My family is very pleased with John’s monument and the professional, friendly manner in which we were treated.

-Helen J. Abell

Professional and Friendly

Thank you.

It really turned out nice. Love the fish and rings.

-Pam Cole

Turned out nice!

Dear Stacey,

I am writing on behalf of the Dickey Ray Duncan family and the Oaks Church of God. I can’t begin to tell you what a blessing your kindness and sweet spirit have been to all of us involved in taking care of Mr. Duncan’s final arrangements. The memorial stone that you designed couldn’t have been more appropriate. Because of your help, Mr. Duncan’s family and friends can have a lasting memory of their loved one.

I can assure you that when the opportunity arises, we will all be sure to recommend your good company’s services and you as a wonderful representative of that company! May God bless you and yours and if I can ever be of service to you feel free to contact me.

In His Service,

Richard Dobbs

What a blessing your kindness and sweet spirit has been!

Thank you for completing and placing our excellent memorial in Floyd Cemetery, Golconda, Illinois.

-Betty Tilly

Excellent Memorial!

The Board of Directors would like to extend special acknowledgement to J.W. Reynolds for cleaning our two signature monuments. Their expertise has restored both to near original condition.

-Anderson Smith Cemetery Association, Inc.

Special Thanks

I first dealt with Sandy Bebout at the J.W. Reynolds Monument Co. on March 22, 2018, the day after my wife passed away. She has worked with me several times and has been a great help to me in picking out and creating the designs for my wife’s monument and bench for the cemetery. She couldn’t have done a better job. Thank you.


Wendell Roberts

Sandie couldn’t have done a better job.

Thank you so much, Sandie. I am looking forward to getting to the cemetery this summer. I know Janet would be very proud of the great job you did.

-John Zilch

Janet would be very proud.

I am SOOOO happy! It’s absolutely perfect! Thank you so much for everything.

-Alexis Beach

It’s Absolutely Perfect

Just a note to say, again, how much I enjoyed working with you. It is hard for one to do this, but you made it easy. Your caring and kindness were the reason I made the purchase from J.W. Reynolds.

I was only checking into this when I stopped by your place. I had to start somewhere. I didn’t want to check out anyone else.

Thanks so much,


It is hard for one to do this, but you made it easy.

Stacey at the Paducah office is so nice, personable, caring and understanding. Thank you.

-Terry Dotson Konemann

Nice, Personable, Caring, and Understanding

Jerry and the staff at the Mt. Vernon office were very kind and efficient. I appreciate you getting the monument set in such a timely manner. My aunt referred me to your company and I have been satisfied with the service and communication.

-Mary Lou Buccarelli

Kind, Efficient, and Timely

Melissa and Jeannie have been of help to me twice with my parents and my grandparents headstones. They were amazing, patient, and had to do a lot research considering my parents and grandparents had stones that were purchased 90’s. They didn’t give up on helping me find all the proper work I needed too get them repaired. My husband and I have moved several times in his 25 yrs of service to the Navy and and to get to the original receipts would be hard, but these two ladies got in there and got it done for us at no repair cost to us. Just wanted to thank both of them. They are greatly appreciated.

-Marvin And Pamela Newell

They Didn’t Give up

Dear Sandie,

Thank you so much for all your help. I was so worried I wouldn’t find a headstone that I liked. And a stone I could afford. Again, thank you for a great experience.

-Liz Whitloch

Thank You for a Great Experience!

We lost our baby girl at 37.5 weeks and wanted to find a headstone as perfect as she was. JW Reynolds helped us find the most beautiful headstone for her and they worked so quick and she was able to have her headstone set before the holidays. Her headstone is perfect and everyone was so very kind!

-Leesha Marie

Most Beautiful Headstone


So good to hear from you. I am so pleased to see the pictures of the marker set. It is a job well done and I certainly appreciate your efforts to get this accomplished for our family. Thank you very much!



Job Well Done

Reynolds’ pricing was very good and their service was good also.

-Jt Toy

Pricing was Very Good


This is beautiful. Thank you, Melissa!



Dear Friends,

Thank you for helping us make an almost impossible task of moving our stone, quite easy! For your work, anything said or done would not be enough.

You folks are the best! God Bless you and yours.


Jim and Doris Ann Cunningham

You folks are the Best!

Very friendly.

-Charla Schaubert-Gerardi


They have been a great help with all my family and friends. Thank you so much.

-Judy Gosnell

They have been a great help.

Was a very pleasant experience.

-Dillon Rice

Pleasant Experience

The sales lady we spoke to was wonderful. She answered all of our questions. She helped us stumble through this process as it was the first time I ever inquired about headstones.

-Juanita Wentworth

Sandie Helped us Through the Process

Thank you for all your help and suggestions for our stone. We enjoyed the project because of your help.



We enjoyed the project.

Tammy worked with our budget and my design. It turned out beautiful. A great tribute to my son.

Thank you so very much,


A great tribute to my son.